At Mack Auto Center, we take pride in offering the best customer experience to Grosse Pointe, MI, Detroit, MI and St. Clair Shores, MI. We strive to provide our customers with the best experience possible each visit.
Don’t forget to rate your service and tell us how we did. By sharing your thoughts, you will help us grow.
Please also visit us on:
Efficient, honest, willing to explain things and treat you like you are the only customer they have even though they are always busy! Thank you!!
Business reply to this review:
THANK YOU VERY MUCH FOR TRUSTING US
The service is great.
THANK YOU VERY MUCH
I brought my car for a diagnostic evaluation, and it was determined the vehicle had a recall. Both Mike and Matthew explained the issue to me, and suggested I take it to a dealership to have it fixed, as it would be a covered repair. The dealership denied the recall, and when I called Mike and Matthew back to confirm I had the information correct, they personally got on the phone with a different dealership, confirmed the recall and set up an appointment for me. They went above and beyond to ensure my situation was resolved and that I wasn't taken advantage of by the dealership with a repair that would come out of my pocket instead of being a covered expense. Note, they would have been happy to fix this for me [and I've had work done there before - they are terrific!] but wanted to make sure that I knew it was "covered" by the dealership.
WE ARE VERY GLAD THAT WAS ABLE TO HELP THANK YOU VERY MUCH FOR YOUR SUPPORT
Mack Auto Center is a great facility! Very professional and cost effective and I would strongly recommend them.
THAT'S VERY KIND OF YOU HAVE A GREAT HAPPY HOLIDAYS
Sam and his crew got my car back in order after I came in to get a headlight bulb replaced and my tires rotated. Ran like a dream to get me on the road to see family for Thanksgiving. Thanks, guys!
THANK YOU VERY MUCH AND HAPPY HOLIDAYS
Send »
Please click anywhere to continue browsing our site.